My dad started the business in 1978 when I was 10 years old. Initially, I worked part-time during my school days. However, it wasn’t until after college in 1991 that I transitioned to working full-time at the store, and I've been at it ever since. Over the years, I played a pivotal role in expanding the paint business. Eventually, I took over. The growth has been consistent year after year, and we ended up venturing into flooring and blinds as well, though our bread and butter are still the paint and flooring segments.
Matt, the Account Executive at Rundoo, reached out one day with a cold call. He walked into our store, struck up a conversation, and presented Rundoo’s features. What specifically caught my attention was how things would populate automatically. As someone who isn’t tech-savvy, I needed something user-friendly, and Rundoo met my needs. The system is fantastic for managing paint and sundries. However, there were some challenges with flooring. To be fair, I faced similar issues with our old POS. I know that my store is unique because I bundle flooring with paint. However, I’m confident that the issues with flooring will evolve as Rundoo continues to grow.
Our old POS had a tendency to malfunction quickly if you didn’t know what you were doing. Rundoo, on the other hand, makes it safer to change or delete an item or sale. We recently hired two new clerks, and they quickly understood how to ring up a sale—within the first customer transaction. Rundoo has proven to be very straightforward, making onboarding and daily operations much smoother for everyone.
Transitioning to Rundoo was a breeze—everything fell into place pretty smoothly. Now, if I had to nitpick a bit, dealing with sundries meant re-entering the barcode since the barcode reader only reads 12 characters. Unlike our old POS, which had various identifiers, this made it a bit more flexible. On the bright side, managing paint is a completely different experience. It’s incredibly easy and fast. I can ring up customers in a flash, getting them in and out quicker. Plus, entering color names and job names is a game-changer. Once entered, they automatically pop up, and saving them makes future transactions a breeze.
What I appreciate most about Rundoo is its simplicity. It’s a streamlined version of our previous POS. Transitioning to Rundoo has been surprisingly smooth, much easier than I first anticipated. The decision to switch wasn’t solely based on functionality; it also came down to my positive impression of Matt. He’s not only good at his job but is also a genuinely good person. As they say, people buy from people.
Now, I’m no spring chicken, but even for me, Rundoo is easy to figure out. Surprisingly, the younger employees catch on as if it's second nature. Usually, it takes me a bit longer to adapt to new things, but with Rundoo, the transition and learning curve have been very quick.
